Fios remote not working with tv

I have not had any issues with the remote not controlling the Fios box, so overall I would say a great purchase. *****UPDATE***** I am not able to mute my TV with the remote's mute button. I have tried reprogramming the remote, but it still does not work. I've decided that this is something that I can live with.

In today’s digital world, staying connected is more important than ever. Whether you’re streaming your favorite shows, working from home, or video chatting with loved ones, having ...Fios TV Voice Remote not working? Use the video above to help you set up your Fios TV Voice Remote for Fios TV One by Verizon. Be sure to head over our websi...Remove your existing remote. Go back to: Main Menu > Settings > Voice Control > Fios TV Voice Remote > Program Fios TV Voice Remote>Manual setup, follow prompts and put in the names of your other equipment like your TV. Reboot the Fios box after everything is done. View solution in original post.Infrared technology lets you control volume and power on your TV. The Google Assistant button enables voice-powered search for your favorite shows1. Press the “Find My Remote” button on your connected Fios TV+ device to make the remote beep. This remote only works with the Fios TV+ set-top-box: 1Google service terms apply.Are you tired of spending valuable time searching for your favorite shows on your TV? With the Verizon Fios Channel Guide, you can easily navigate through hundreds of channels and ...Another possible solution to this problem is to reset your TV. To reset your TV, press and hold the power button for 30 seconds and then turn off your TV and unplug it from the power source. Wait for ten minutes before plugging it back in, and then turn on your TV to see if that fixes the problem. 4. Clean the remote.

Jul 29, 2021 · Of course, even after turning the TV off/on and doing the reset (multiple times), the Guide button does not work. The odd part is that the LG remote as a "three dot" button (...) that brings up a Set-Top Box menu that has a Guide option. If I navigate to that and select it, the FIOS program list IS displayed. Fios TV Voice Remote not working? Use the video above to help you set up your Fios TV Voice Remote for Fios TV One by Verizon. Be sure to head over our …1. Make sure your Smart Remote is paired with the TV (I got a new remote that had to be paired first). It has to be a genuine Samsung remote that, when holding the Back and Play buttons, shows on TV and pairing is successful ! 2. Make sure STB is connected and fully functional. 3. On Samsung TV go to Source --> Universal Remote. 4.Newbie. 07-06-2011 05:03 PM. My remote control all of a sudden stopped working properly. It still controls the TV just fine and it also turns off and on the STB, but I can't get the Menu, Info, Guide, DVR, FIOS TV buttons, etc. to work at all. I've already changed the batteries and it still works the same. I have the same question.1. RC = Remote Control 2. STB = FiOS TV Set Top Box 3. VOL = Volume 4. CH+ = Channel Up 5. CH- = Channel Down FiOS TV Remote Control Codes for Major TV Brands TV Brand Code 8) Troubleshooting a. If the button does not work correctly, make sure the TV is on and go back to Step 1 of the Quick Start Guide. You can also try theIf the <VOL>, <Mute>, or. <A/V> buttons do not work correctly, please refer to the. Key Fix Feature. c. If you think you made a mistake with programming your ...So you need to program the new Fios remote to control your TV and use the input button on the remote to switch to the Roku. Main Menu > Settings > Voice Control > Fios TV Voice Remote > Program Fios TV Voice Remote>Manual Setup. Helped me too. 5 Likes. Correct answer: I am elderly.

My remote has the red light constantly on and no matter which button I push, the channels scroll up rapidly then randomly stops. I have tried replacing the batteries, and pushing the STB button but no fix. I turned the TV off but certain buttons i.e.. OK, vol, ch, 5 all light up randomly then turn...Reboot your Fios TV set-top box and modem. 2. Check all cable connections to ensure they are secure. 3. Reset your Fios TV remote control. 4. Contact Verizon customer support if issues persist. Why Is My Verizon Fios Tv Not Working? There could be several reasons why your Verizon Fios TV is not working. 1. Check if there is a power outage in ...Step 2: For 5 seconds, long-press the OK and FIOS TV buttons at the same time, then release. The red LED light on the top of the controller will blink twice before remaining motionless. If this does not work, try again. Step 3: Press and hold the Play button until the TV turns off, then let go of the Play button.Re: My verizon remote keeps switching the Cable HDMI source to Roku's HDMI. Go into the roku settings> system> control other devices> uncheck 1-touch play box. Edmund. Roku Community Streaming Expert. Help others find this answer and click "Accept as Solution." If you appreciate my answer, maybe give me a Kudo.Jan 30, 2018 ... Frontier FiOS TV 2-Device Remote Control Will work with Verizon FiOS ... How to Fix Any TV Remote Not Working Power Button or other Buttons, Not ...Bluetooth button. (left side of soundbar) On the Stream TV Voice Remote, press and hold the. Play/Pause button. and the. 0 button. simultaneously for 6 seconds. Release the buttons to enter pairing mode. A blue LED blinks above the Play/Pause button on the remote.

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Newbie. 07-06-2011 05:03 PM. My remote control all of a sudden stopped working properly. It still controls the TV just fine and it also turns off and on the STB, but I can't get the Menu, Info, Guide, DVR, FIOS TV buttons, etc. to work at all. I've already changed the batteries and it still works the same. I have the same question.If your Verizon FiOS TV Guide is not working anymore, then read our updated 2024 guide on how to fix it.. Verizon FiOS provides fiber-optic TV service that’s known to be speedy and incredibly reliable. You can never go wrong with the FiOS service, especially when you get many great features like the ability to personalize your TV …Remote Controls. Verizon provides a variety of remote controls which work specifically for each make and model of set-top boxes. Each one has different remote codes and are used to pair the remote with your TV. To buy a replacement Fios TV remote control visit the Verizon Fios Equipment and Accessories Store.Go to Menu > Settings > Voice Control > Fios TV Voice Remote > Program Voice Remote > Manual Setup > Press ‘OK’ to select. Select the TV brand and model and follow the steps. 1 person found this solution to be helpful.

In today’s digital world, staying connected is more important than ever. Whether you’re streaming your favorite shows, working from home, or video chatting with loved ones, having ...Jun 18, 2013 · Newbie. 06-18-2013 11:26 AM. My Fios TV remote has recently stopped responding for certain aspects eg Guide, DVR, menu buttons etc will not work. The remote still powers the tv so I can turn it on and off and control the volume as normal. I have tried reprogramming the remote and changing the batteries and nothing seems to work. My P265v5 stop responding to Ch+ and Ch-. 11-21-2023 07:55 AM. Every time I press Ch+ or Ch- it shows the status of the current viewing channel was like I had been pressed OK button. The only way to change channel is by entering the channel number. The rest of the remote functions work perfect.📺 WIRELESS ACTIVATED LIGHT - The Fios TV Voice Remote connects with your Fios TV One via a wireless Bluetooth connection so it will still work if your Fios TV One is hidden in a cabinet or other non-metal enclosure—as long as …The "TV Input" button on the remote will bring up a menu on either my LG or Vizio TV, prompting me to select an input source. However, this is useless, as the P265 does not allow you to toggle or select an item from the TV's menu. (Trying to press the arrow keys to select an item from the TV Menu, i.e., "HDMI 1" or "HDMI 2," simply controls the ...Fios TV Mobile app. The Fios TV Mobile app is your mobile companion to your Fios TV service and is available to all Fios TV subscribers. With a modern user interface (UI) and intuitive navigation, the Fios TV Mobile app provides effortless content discovery from our ever-increasing catalog of newly added networks and On Demand titles.Are you a FiOS TV subscriber looking for a comprehensive guide to navigating the FiOS TV Guide? Look no further. In this article, we will take you through everything you need to kn...Step 2: For 5 seconds, long-press the OK and FIOS TV buttons at the same time, then release. The red LED light on the top of the controller will blink twice before remaining motionless. If this does not work, try again. Step 3: Press and hold the Play button until the TV turns off, then let go of the Play button.It was a faulty Fios box, not a faulty Fios remote. Apparently, if the mute, volume, on/off buttons work on the remote but not the channel button, then it's a box issue. I grabbed a working box from another TV in the house and hooked it up to the Toshiba TV and the remote worked perfectly. Fios is sending me a new box to replace the faulty one.Go to Menu > Settings > Voice Control > Fios TV Voice Remote > Program Voice Remote > Manual Setup > Press ‘OK’ to select. Select the TV brand and model and follow the steps. 1 person found this solution to be helpful.Many Set-top Box equipment problems can be resolved with your Fios TV service using your Fios remote control, press: “D” button “My Dashboard” > TV Support, select option. Menu > Customer Support > Top Support Tools, select option. Other Fios TV picture quality issues can be resolved using the Verizon TV Guided Solution Tools: Fix Fios ...new cable box won't connect to FiOS remote. The remote is connected to the TV but not connecting to the cable box. Is it the Verizon bluetooth remote? You need to pair it to the new box. Hold OK and 0 while pointing at the box and in the top right of the screen it should say pairing. Or if you see the pairing screen on the TV that gives you ...

Mar 6, 2024 · First, check that the remote’s batteries are new and the setup box is in running condition. On the remote, press the OK and Fios TV buttons simultaneously for 5 seconds. Press the button at the same time. The red light on the remote should flash twice and then remain solid.

Press and hold OK and 2 - FiOS remote buttons together, then release both. Red LED light blinks twice and stays on. Press 9 5 5 to make red LED light blink twice and stay on. Press TV Power button to make red LED light blink 3 times and turn off. The remote should now control TV volume instead of the cable box.I have read up on all the other forum posts about this but any configuration I try does not work. I have no double NAT, I have a static IP for my server, and I am forwarding ports 32400, 1900, 32469, and port 5353. I know that is a little extra but just to be safe. I have also disabled UPNP because some users were reporting issues with it. My Plex … Press the “STB” button at the top of the remote to switch it to set-top box mode if needed. Reboot the Set-Top Box: Unplug the power cord from the back of the FiOS TV set-top box. Wait for about 30 seconds, then plug it back in. Allow the set-top box to reboot, and then try using the remote again. Pairing the Remote: 10-09-2022 10:38 PM. My remote has stopped working for the box. Tv function still works and the same remote will work in the bedroom, so it seems to be a box issue. However, the box will turn and manually change when I press buttons on the box itself. I’ve already reset the box twice, changed remote batteries, and all other known potential fixes.So you need to program the new Fios remote to control your TV and use the input button on the remote to switch to the Roku. Main Menu > Settings > Voice Control > Fios TV Voice Remote > Program Fios TV Voice Remote>Manual Setup. View solution in original post. Helped me too. 5 Likes.Apr 19, 2018 · 06-25-2018 06:59 PM. Press Ok and 0 simultaneously and the red light at top will stay on then type tcl 3 digit code. Then press play until tv turns off. Now here is the thing. Before you press ok to save. Turn tv back on using tv power on top left of remote also make sure volume works too. Apr 19, 2018 · 06-25-2018 06:59 PM. Press Ok and 0 simultaneously and the red light at top will stay on then type tcl 3 digit code. Then press play until tv turns off. Now here is the thing. Before you press ok to save. Turn tv back on using tv power on top left of remote also make sure volume works too. The Fios TV Voice Remote costs $24.99, while the Fios Big Button Remote Control and the Fios Remote Control – 2 Device both cost $14.99 on Verizon’s official website. While you may be able to find these remotes at cheaper prices on other third-party websites eBay, it is not recommended as these are not certified by Verizon, and thus …The Fios TV Voice Remote costs $24.99, while the Fios Big Button Remote Control and the Fios Remote Control – 2 Device both cost $14.99 on Verizon’s official website. While you may be able to find these remotes at cheaper prices on other third-party websites eBay, it is not recommended as these are not certified by Verizon, and thus …

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Remote channel up/down just brings up the channel info box. 07-17-2019 02:21 PM. The remote has been working perfectly for years. Today, everything still works except for the up and down button for channels. Instead of flipping through the channels it instead just brings up the channel information box at the bottom - so it'll just bring up the ...How to program your remote control. Turn on your TV and Fios Set-top box. Press and hold TV key for 6 seconds. Each device key will light up, then the TV key will remain on. Press the Power button on your remote. Press the Up arrow button once every second until the TV turns off. Press OK to store the code in your remote.Fios TV Voice Remote not working? Use the video above to help you set up your Fios TV Voice Remote for Fios TV One by Verizon. Be sure to head over our websi...The audio setting should be set to fixed. Other than that, try reprogramming the remote. Not sure if this is the procedure that you followed but, Press the okay and zero button on the remote. Red LED should then be lit solid red. Use the code "331", then press the channel up key 4 times, then press the okay button to store it.1). To start, turn on both your converter box and the TV. 2). Hold down the ‘0’ button and simultaneously press the ‘OK’ button. Continue holding until the red light blinks twice. 3). Enter the 4-digit code specific to your brand. 4). Press and release the ‘CH+’ button.Jan 23, 2024 · Set up TV volume control through Fios STB as follows. Press both the OK and the key 2 buttons simultaneously and then release them. The red light on the remote blinks and then keeps illuminated. Press the code 9, 5, and 5 in the order and the Red light will again blink twice and then stay illuminated. Jun 18, 2013 · Newbie. 06-18-2013 11:26 AM. My Fios TV remote has recently stopped responding for certain aspects eg Guide, DVR, menu buttons etc will not work. The remote still powers the tv so I can turn it on and off and control the volume as normal. I have tried reprogramming the remote and changing the batteries and nothing seems to work. Jan 24, 2021 · 01-23-2021 07:41 PM. My FIOS One remote stopped working. I have reset my router. Reset my STB. Tried pairing my remote and it won't pair. It says it has paired and then it tells me it "failed to pair". I tried a different remote from another room and it paired without a problem. I have replaced the batteries on the troubled remote. Press the “STB” button at the top of the remote to switch it to set-top box mode if needed. Reboot the Set-Top Box: Unplug the power cord from the back of the FiOS TV set-top box. Wait for about 30 seconds, then plug it back in. Allow the set-top box to reboot, and then try using the remote again. Pairing the Remote: Hence, before you try anything else, try rebooting your FiOS set-top box. Switch off and unplug your set-top box for at least 15 seconds. Plug your set-top box back in and wait for the time to appear in front of the set-top … ….

Please allow 1 second between button presses. Test that the remote control is programmed for your TV. Turn the TV on using the ( TV) key. Press <VOL +> and <VOL -> to make sure that the volume keys work. Press the (Mute) and (A/V) keys. If any of these keys do not work as expected, press and hold that key.I have read up on all the other forum posts about this but any configuration I try does not work. I have no double NAT, I have a static IP for my server, and I am forwarding ports 32400, 1900, 32469, and port 5353. I know that is a little extra but just to be safe. I have also disabled UPNP because some users were reporting issues with it. My Plex …Nov 21, 2023 · 11-21-2023 07:55 AM. Every time I press Ch+ or Ch- it shows the status of the current viewing channel was like I had been pressed OK button. The only way to change channel is by entering the channel number. The rest of the remote functions work perfect. Yes, I put new batteries. Jan 23, 2021 ... My FIOS One remote stopped working. I have reset my router. Reset my STB. Tried pairing my remote and it won't pair.Let's check for the most common issues first. Wipe clean the front of the Set-Top Box (STB). Carefully clean the entire remote control using a slightly damp cloth. Clear away any objects blocking the line of sight between your remote and the front of your STB. Replace the batteries in your remote control with fresh ones.When your remote isn’t working properly and does not change the channels like it is supposed then you need to follow the following steps to fix the issue: 1. Try Resetting Your Set-Top Box. To reset your set-top box, First, you must unplug the power cable from the set-top box. Plug again after waiting for 15-20 seconds. JBL Bar Studio. Fios Remote Control - 2 Device. One remote for both your TV and set top box. Has partial backlighting. Works with most major TV brands and models sold in the last 5 years. Compatible with Fios. TagSALE. $14.99/each. Add to cart. To check the volume settings, complete the following steps: Press the Menu button on your remote control. Scroll down and highlight Settings. Press the right arrow key to view the sub menu and highlight Audio. Press the right arrow key to highlight Set-Top Box Volume. Press OK to launch the audio volume control.Also you do have to point the remote at the TV, the Fios one box works with bluetooth,, so you don't have to point it there. Go to Menu > Settings > Voice Control > Fios TV Voice Remote > Program Voice Remote > Manual Setup > Press ‘OK’ to select. Choose your TV > Press OK. View solution in original post.Feb 26, 2021 ... Fios TV+ Setup Instructions | Verizon ... Verizon FiOS how to program remote for volume on your TV Samsung ... not Play While Tap Tempo. Fios remote not working with tv, This item Replacement Remote Control Fit for Verizon FiOS TV 2-Device Remote Control Will work with Verizon FiOS systems Universal Replacement Remote Control Fit for Verizon Fios VZ P265v5 RC TV STB Protective Silicone Remote Case for Verizon FiOS Remote, for Fios 2-Device-in-1 Remote Version Ver 2/3/4/5 …, Also you do have to point the remote at the TV, the Fios one box works with bluetooth,, so you don't have to point it there. Go to Menu > Settings > Voice Control > Fios TV Voice Remote > Program Voice Remote > Manual Setup > Press ‘OK’ to select. Choose your TV > Press OK., 3. Remote not paired with the TV box: If the Fios Remote is not paired with the TV box, it will not work. This usually happens when a new TV box is installed, and the remote needs to be paired again. To pair the remote, follow the instructions provided by Verizon Fios or contact their customer support for assistance. 4., Page 8: The Verizon Fios Difference. Verizon FiOS is 100% fiber-optic, bringing you state-of-the-art voice, TV and high-speed Internet service. With Verizon FiOS, your home is now ahead of its time. Verizon FiOS uses hair-thin strands of glass to carry information in the form of laser-generated pulses of light., Add to Cart. Fios TV+ Remote. $24.99. Add to Cart. Verizon offers a variety of TV remote controls for your Fios equipment, including a 2-device remote control & a big button remote. We've also added a remote control specific to TV One equipment and to the Fios Stream TV equipment. Order a new remote control to replace an old remote, damaged ... , JBL Bar Studio. Fios Remote Control - 2 Device. One remote for both your TV and set top box. Has partial backlighting. Works with most major TV brands and models sold in the last 5 years. Compatible with Fios. TagSALE. $14.99/each. Add to cart. , Jun 28, 2013 ... Buy Professional Repair Tools Kit with Pry Tool US: https://amzn.to/2GGIigK CDN: https://amzn.to/37PmGuG Alcohol Wipes US: ..., Honestly, I can speak highly of the Samsung QLED TVs. I friggin LOVE everything with them! A nice shiny simple remote that can basically control any connected device to the TV. theres a shortcut for the on-screen channel numbers BUT if you "click" the channel toggler on the Samsung remote, it brings up the FiOS guide which you can set JUST to favorites., Also you do have to point the remote at the TV, the Fios one box works with bluetooth,, so you don't have to point it there. Go to Menu > Settings > Voice Control > Fios TV Voice Remote > Program Voice Remote > Manual Setup > Press ‘OK’ to select. Choose your TV > Press OK. View solution in original post., Go to Menu > Settings > Voice Control > Fios TV Voice Remote > Program Voice Remote > Manual Setup > Press ‘OK’ to select. Select the TV brand and model and follow the steps. 1 person found this solution to be helpful., clem21. MVP. 07-20-2022 06:38 AM. @marianhprice. I assume this is your remote: How to program your remote control. Please read all instructions before starting. Press the OK …, Nov 21, 2023 · 11-21-2023 07:55 AM. Every time I press Ch+ or Ch- it shows the status of the current viewing channel was like I had been pressed OK button. The only way to change channel is by entering the channel number. The rest of the remote functions work perfect. Yes, I put new batteries. , Infrared technology lets you control volume and power on your TV. The Google Assistant button enables voice-powered search for your favorite shows1. Press the “Find My Remote” button on your connected Fios TV+ device to make the remote beep. This remote only works with the Fios TV+ set-top-box: 1Google service terms apply., Fios Remote Not Working With TV Box. As a civil engineer, my expertise lies in designing and constructing infrastructure that supports the needs of society. However, in today’s ever-changing technological landscape, it is crucial to have a strong understanding of how various systems and equipment work, ..., Re: Pause doesn't work. spacedebris. Master - Level 2. 07-09-2009 09:49 AM. Well, there is really only two possibilties, a problem with the STB or problem with remote. Although there may be several different problems with the dvr, those are really the two places to look. You can easily check to see if it is a remote problem., Reset Fios Router. For resetting the router, Manually press the red reset button on the rear end of the router. Hold for 2-4 seconds and now the router status LED will go OFF. Depending on your connection, the FiOS router will return to service after rebooting in about 3 to 5 minutes. Now check if the router status LED is solid white and check ..., Re: Pause doesn't work. spacedebris. Master - Level 2. 07-09-2009 09:49 AM. Well, there is really only two possibilties, a problem with the STB or problem with remote. Although there may be several different problems with the dvr, those are really the two places to look. You can easily check to see if it is a remote problem., Fios TV remote may have weak batteries: Replace the old batteries with newer ones: The remote may get unpaired unexpectedly: Re-pair the Fios TV remote: Some objects may block the Fios TV box: Clear …, If the Fios TV remote is not working, you can’t turn on/off the Fios One box, control the volume, and change the channels. It happens because of weak batteries, device interference, obstructive objects, etc. Sometimes, the issue occurs due to technical errors in the remote or Fios box., Many Set-top Box equipment problems can be resolved with your Fios TV service using your Fios remote control, press: “D” button “My Dashboard” > TV Support, select option. Menu > Customer Support > Top Support Tools, select option. Other Fios TV picture quality issues can be resolved using the Verizon TV Guided Solution Tools: Fix Fios ..., Jan 28, 2023 · Follow these steps one by one to reset the Verizon P265 remote. 1. Press and hold the OK and 2 buttons simultaneously. 2. Release both buttons if the red indicator light flashes twice and stays idle. 3. Then press the buttons 9-0-0 consequently. 4. Finally, the red LED light will flash thrice and turn off. , Feb 16, 2019 ... How to Program your new FiOS Voice remote to turn your Television on and off Simplified. sugashack74 · 127K views ; How Connect PAIR New Not ..., Mar 6, 2024 · First, check that the remote’s batteries are new and the setup box is in running condition. On the remote, press the OK and Fios TV buttons simultaneously for 5 seconds. Press the button at the same time. The red light on the remote should flash twice and then remain solid. , We just upgraded our legacy FiOS to FiOS One with multiroom DVR. We should be able to pause live TV, but we can't. Those functions on the new remotes work fine with recorded or recording shows, but we miss the earlier functionality to pause live TV., Jun 18, 2013 · Newbie. 06-18-2013 11:26 AM. My Fios TV remote has recently stopped responding for certain aspects eg Guide, DVR, menu buttons etc will not work. The remote still powers the tv so I can turn it on and off and control the volume as normal. I have tried reprogramming the remote and changing the batteries and nothing seems to work. , 1. Make sure your Smart Remote is paired with the TV (I got a new remote that had to be paired first). It has to be a genuine Samsung remote that, when holding the Back and Play buttons, shows on TV and pairing is successful ! 2. Make sure STB is connected and fully functional. 3. On Samsung TV go to Source --> Universal Remote. 4., The TV volume can be controled with the factory tv remote, so the volume control is working, and the IR port on the TV is not blocked because the TV One remote can control input and power. I have a Sony Bravie KDL-55HX800. This appears to be a problem caused by the software update., 1. RC = Remote Control 2. STB = FiOS TV Set Top Box 3. VOL = Volume 4. CH+ = Channel Up 5. CH- = Channel Down FiOS TV Remote Control Codes for Major TV Brands TV Brand Code 8) Troubleshooting a. If the button does not work correctly, make sure the TV is on and go back to Step 1 of the Quick Start Guide. You can also try the, Jan 30, 2018 ... Frontier FiOS TV 2-Device Remote Control Will work with Verizon FiOS ... How to Fix Any TV Remote Not Working Power Button or other Buttons, Not ..., Page 1 TV codes in the remote twice, and remain on. control will only operate your recorded programs if you <VOL -> to make P283v1 Big Button to FiOS TV Service. This Codes for Major TV Brands together. The RED work correctly, make sure 6. Page 2 COMPLETE LIST OF TV Beko Craig Fidelity Hornyphon Kolin Multitech Planar Sceptre Syntax Vidikron ..., It was a faulty Fios box, not a faulty Fios remote. Apparently, if the mute, volume, on/off buttons work on the remote but not the channel button, then it's a box issue. I grabbed a working box from another TV in the house and hooked it up to the Toshiba TV and the remote worked perfectly. Fios is sending me a new box to replace the faulty one., Feb 16, 2012 ... 1:36. Go to channel · TV Remote FIXED! Not Working, Button not Working, or Power Button- Try This First! Tech Review Mania•2.7M views · 3:20., Community Leader. 09-26-2018 10:32 AM. @Edg1 wrote: If you have another remote from another TV turn on your box and go to Menu > Customer support > Top support tool > Replace Fios remote. You can do it right on the TV. As others have said, there is a fee for this. You can also order online from Verizon.