How do you reset xfinity cable box

Find steps for clearing locally stored data associated with third-party apps from X1 or Flex.

I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.I can see why this is a common problem if two remotes from the store had the same problem. Perhaps Comcast/ Xfinity stores and technical support technicians should be trained to understand this type of issue. The technical support people kept trying to reset my streaming box from their network access many times!More than likely you will need a TV box upgrade, however we can take a look for you! To reach us directly, please send us a chat message with your first and last name. The Peer to Peer chat icon is located at the top right of the Community Forum page, clicking on the chat icon will allow you to initiate a chat conversation with us directly.Locate the reset button on the back of your Xfinity gateway. Depending on your gateway model, it will be located near the top of the router or below the coaxial cable connector. Hold down the reset button for 30 seconds. Wait until the LEDs on the front of the gateway flash off. If you have a non-Xfinity router, look for a small reset button on ...

Turn on your TV. Press and hold Setup until the light at the top of the remote changes from red to green. Enter 9-9-1. The light should flash green twice. Keep pressing CH ^ until the TV turns off. Once the TV turns off, press Setup to lock in the code. Press the TV power button on the remote.Trade in your device online or by calling us. Visit us online or call an Xfinity Mobile specialist at 1-888-936-4968. We'll help you evaluate the trade-in eligibility of your old device based on its make, model, and current physical and working condition when you decide to purchase a new device.I just had a tech come out today 1/22/17 to install the new Xi5 wireless companion cable box. Wireless means that you don't have to have a coaxial cable plug...Need help programming your Xfinity X1 Voice Remote (model XR15)? Xfinity is here to help. For more detailed instructions, visit https://www.xfinity.com/suppo...Find steps for clearing locally stored data associated with third-party apps from X1 or Flex.BruceW. @spcaman wrote: RNG110 cable box ... "Reference code SOaOO". ... "One Moment Please, Available Shortly, Ref code S0a00" and similar messages are generated by the cable box when the signal for the channel you are trying to watch is too weak or has too much noise. This might be because of a bad box or a problem at Comcast (check https ...

Apr 9, 2024 · Install the new cable box with the cables that came in the package so you can hook the box up to your TV and wall outlet. Turn on your TV and cable box, then enter your phone number to activate it. Once your number is confirmed, your box is active and you can watch Xfinity channels! Part 1. Nov 23, 2013 ... I tried to reset the STB, powered off both the STB and the Xbox One. Everything (STB and Xbox One) set to Stereo. Cable in use is HDMI. I ...Press "Home" button on remote. Scroll to "settings" button on screen, (May not need to select it). scroll down to and select "Display and Sounds". Select "Power Controls". Select "Power On". Scroll to and select "Last Input". (The comment, "When powering up the TV, start on the last input or channel.Here's how: Start by holding A and D at the same time until the light on the top flashes green. Then press 981, the light may flash several times. After that, with the box powered on you will need to hold the power button on the remote for 3 seconds, then press ok, right arrow, down arrow, power. In a few seconds, the box will reboot if done ...I have an X1 Xfinity box for my LG TV in my living room. For about the last month, I've been having problems with the TV screen freezing occasionally and then I have to reset the Xfinity box. Also, when I access Netflix and start watching a movie, The movie was suddenly silent, and then The screen freezes and goes blank.

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XR16 is a voice remote, which lets you control your Xfinity Cable box using voice commands. So, to pair your Xfinity remote with the TV , point it towards the TV and press the voice button. If nothing appears on the screen, you may follow the instructions given below.To do this, press the reset button located on the back of the modem. Hold the button for at least 30 seconds and then release it. Wait for the modem to reboot and then check if the cable is working. 5. Contact Xfinity Support. If none of the above solutions works, it's time to contact Xfinity support.Your TV Box must always be powered on to perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or. Simply leave the TV Box on while turning off the TV.Wait 10 seconds. Plug your cable box back in. Push the Power Button on your remote to turn your cable box back on. The cable box will restart. Allow a few minutes for the cable box to finish starting back up. Restarting your Comcast X1 DVR is often the first step when troubleshooting since it's easy, and it works.General troubleshooting steps for all Xfinity services. Ensure the device connections are "finger tight," including the coax cable from the wall to the back of the device. Verify all power cords are connected and plugged into a working outlet or power strip. If your devices are all correctly connected, please make sure you activate your ...Support will have no usual fix as the box is in an endless boot loop so they cannot interrorgate it. Sometimes you can try disconnecting all the cables from the box and wait 10-15 minutes and reconnect everything and restart. But unfortunately you usually will be stuck back in the “Welcome. Bienvenido. Bienvenue” loop.

Click the Settings icon in the top right corner, which allows you to reset your parental controls, manage your Purchase PINs and update your TV app settings. To manage parental controls, click the Parental Controls link and use the Reset button to reset the locks PIN and purchase PIN for each device on your account. Purchase or rent content.Launch the Netflix app from your Xfinity X1 set-top box. (Refer to the "Set up Netflix" section on Using Netflix on your Xfinity X1 set-top box for instructions.) Make sure you're not launching the app from your Smart TV or another device. Follow the prompts to link your existing Netflix account to your Xfinity package, or create a new ...Nov 29, 2022 · 41.2K subscribers. Subscribed. 76. 52K views 1 year ago. In this video I show you how to restart the Xfinity X1 TV Box. If you are having issues with your Xfinity X1 TV Box this is a... Restart from the Xfinity My Account App. Restart from the Help Menu. Restart Using the Power Button….Restart Using the Power Button. Ensure your cables are tightly secured. Press and hold the Power button located on the front of the TV Box for 10 seconds. The TV Box should automatically restart.Learn how to troubleshoot your Xfinity Internet and WiFi connection for your third-party modem or router. Xfinity For full functionality of this site it is necessary to enable JavaScript.About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright ...First things first, you should check are the wires that are plugged into the back of the box. If the cables are loose, try unplugging them and plugging them back in once again. Make sure all the connectors are in as tightly as possible. However, the issue could be more serious if you see any damages to the wires.Use the up or down arrow buttons to highlight Preferences and press OK. Highlight General and press OK. Turn the Display Mini Guide Over Video option on or off and press OK. Press Exit when finished. After returning to live TV, press the right arrow button to access the Mini Guide. When Display Mini Guide Over Video is set to On, the Mini Guide ...Pair the remote to your X1 TV Box. If you are just setting up your XR15 remote for the first time, you'll need to pair it to your Xfinity box before you continue. Here's how: Press and hold the Xfinity and Info (the lowercase i button to the right of the microphone button) buttons at the same time for about five seconds.Basically title. I bought a used box that needs to be reset because it seems to want to connect to the original owner's account. I was told there was a way to do it with the remote (XR15 remote). Archived post. New comments cannot be posted and votes cannot be cast. You can't buy x1 boxes. It is stolen and won't work.

Factory Reset a Remote Without the Setup Button. Press and hold the A button and the D button. The LED will turn from red to green. Press 9-8-1. The LED will blink green twice to indicate that the remote was reset. If you're having trouble with your Xfinity X1 Remote you might need to factory reset it.

Nov 23, 2013 ... I tried to reset the STB, powered off both the STB and the Xbox One. Everything (STB and Xbox One) set to Stereo. Cable in use is HDMI. I ...First, the cable box needs to be unplugged from all the TV connections, including the power outlet. After unplugging all connections, wait for at least two minutes before plugging it back in again. Once all the connections are established, the cable box will commence the resetting process.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New …Most cable programming comes with a television receiver box. This receiver box obtains higher-end programming and unscrambles it. However, if you have the basic cable package there...The Comcast Custom 3-Device univer-sal remote control is preprogrammed at the factory to operate the Cable Box supplied by your Comcast system, an RCA TV, and an RCA VCR (in the AUX mode). To control devices other than default brands (excluding the Cable Box), perform the below steps; other-wise skip this section: 1. Turn on a device (e.g., VCR ...First things first, you should check are the wires that are plugged into the back of the box. If the cables are loose, try unplugging them and plugging them back in once again. Make sure all the connectors are in as tightly as possible. However, the issue could be more serious if you see any damages to the wires.Find the small pinhole reset button on the back or bottom of your Flex box. Use a paperclip or similar tool to press and hold the reset button. You’ll need to …This video will show you how to set up a new Xfinity-Comcast X1 (XiD-P) Cable Box.Factory Reset a Remote Without the Setup Button. Press and hold the A button and the D button. The LED will turn from red to green. Press 9-8-1. The LED will blink green twice to indicate that the remote was reset. If you're having trouble with your Xfinity X1 Remote you might need to factory reset it.

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Xfinity X1 XG1v4 cable box. I went to the local Xfinity store to swap out my cable box for a 4K capable cable box for my new LG 4K TV. The technician at the store assured me that the cable box I received (Xfinity XG2v2-P) was 4K capable. However, from the posts I'm seeing, it appears that I need an XG1v4 or Xi6 cable box and the only way to ...If this is the case for your Xfinity remote, then you will need to hold down the A and D buttons (wherever they may be on your Xfinity remote control) until the LED light turns from green to red. Then press the number 9, the number 8 and then the number 1. This will make the LED light blink twice in green and reset your Xfinity remote.Use the down arrow button to highlight Device Lights and press OK. Select Power Light Brightness and press OK. Use the left arrow or right arrow button to select the brightness level you want, then press OK. Press Exit to finish. Learn about device lights on X1.1.1K Messages. From the Xfinity My Account app if you select the TV icon just select "Run a Diagnostic Check" at the top of the screen. If you can't delete your recordings after this, please use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." I am an Official Xfinity Employee.This set-top box doesn't support it." But it has in the past and our other satellite/companion box in the basement does pause and rewind of live TV just fine. Both satellite/companion boxes are XiD-P and are about 6 years old. I've tried resetting the box in question both online and by unplugging it for a minute with no changes.0 dB is better at your equipment, not before a bunch of splitters, as you have found out. You should hook your modem to the Voip because you don't want your modem's levels to be amplified. That port is like an internal 2 way splitter (-4=dB loss on that port). You don't have to unplug unless you want to.On your smartphone, open the Xfinity My Account App. Locate the "TV Option" on the main screen. Select your Xfinity cable box. Select "Troubleshoot". Choose "System Refresh". Once you confirm the System Refresh option, your smartphone app will remotely factory reset your Xfinity cable box and return it to its original settings by ...Aug 18, 2018 · Can't change channel on your cable box? Remote NOT working on your cable box?Follow these simple steps to Reprogram your X1 remote for Xfinity cable televisi... Xfinity X1 XG1v4 cable box. I went to the local Xfinity store to swap out my cable box for a 4K capable cable box for my new LG 4K TV. The technician at the store assured me that the cable box I received (Xfinity XG2v2-P) was 4K capable. However, from the posts I'm seeing, it appears that I need an XG1v4 or Xi6 cable box and the only way to ...If you log in to your Xfinity My Account, you can order a new one from there, I can also assist you in getting a replacement box order. If you prefer assistance I would be delighted to assist you in getting a new box order. To begin, can you please send a Direct Message with your name and service address? To send a "Peer to peer" message:Sep 22, 2021 · XfinityJamesC. If you have our new 4K DVR, the traditional HDD (Hard Disk Drive) has been replaced with a new silent SSD (Solid State Drive), so it still stores your recordings to a local drive, and just backs everything up to the cloud. I actually had issues with losing the clock display when I upgraded to the new DVR myself. I never realized ... ….

Step 5: Reboot. The last step is simply to reboot the cable box. Unplug the cable box power cord from the wall, wait at least 30 seconds, then plug the cord back in. This will trigger an automatic reboot of the system. If the cable box still isn't working, then it will be necessary to call Xfinity Support for help.Access the Netflix app on X1. Push the left arrow on your remote to bring up the left-hand side menu. Use the down arrow to navigate to the bottom of the menu (where it says Notifications). Push the right arrow once and select Get Help. Use the down arrow to navigate to the bottom of the menu and select Sign Out.Here are the shorter steps to reset xfinity cable box with the remote: Press the xfinity button on your remote control. Navigate to and select the Settings (Gear icon). Scroll down to the Help section. Select the Restart option.For Remote Without Setup Button. Power on the TV and the cable box. Change the input of the TV to which the cable box has been connected. Press and hold the "Xfinity" and the "Info" button on the TV remote and wait for the LED at the top to change to green. Green LED Comcast Remote. Enter the code that the TV screen shows and press ...Press the Xfinity button on your remote. Press the A key. Select Restart, and then confirm the restart if prompted again. You can launch the Netflix app again after the box restarts and if it is still showing you an error, go for a hard restart by following these steps: Turn off the TV box.steps to unplugged and re-plugged Comcast cable box : Unplug your Comcast cable box from the power outlet. Wait for 10 seconds. Plug the cable box back into the power outlet. Wait a couple of minutes for the box to restart and reconnect to the network. Check to see if the signal has been restored.On your smartphone, open the Xfinity My Account App. Locate the "TV Option" on the main screen. Select your Xfinity cable box. Select "Troubleshoot". Choose "System Refresh". Once you confirm the System Refresh option, your smartphone app will remotely factory reset your Xfinity cable box and return it to its original settings by ...Your Xfinity cable box won't be able to connect to Xfinity services if Xfinity is down and currently experiencing an outage. ... How do I reset my X1 box? You can reset some Xfinity X1 boxes by pressing and holding the reset button on the back of the box. How do you reset xfinity cable box, [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1]