How to turn closed captioning off xfinity

While watching a program that has closed captions enabled, hit the OK button on your Xfinity remote to pause it. Then, scroll to the left text bubble icon and …

rmswenson747. i found that the firestick has a default setting to always turn on closed caption if available on the playing video. it is under firestick>settings>accessibility>closed caption. i believe that the many people having this problem on different devices are blaming the xfinity app, when the solution is actually in the media player device.Have you tried backing out of all apps, go to settings, go to device care, manage storage, select the infinity app, clear cache. Then go back into the Xfinity app and start a program. CC is defaulted to on, so pause the program and at the bottom of the screen arrow over to cc, turn it off. The rest of the programs started without cc on.Open the Acorn TV app. Select a TV show or film and start playing. Select the CC icon in the upper left corner. Turn captions on or off. You can also control captions from the Home screen by selecting the “Settings” menu (the three dots in the top right corner) and checking or unchecking the “Global Closed Captioning” option.Closed captioning keeps turning back on every new session Looks like a lot of you have had the opposite problem. My problem is that I have to keep turning closed captions OFF each time I enter Xfinity stream. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.

Discovering content on X1 in Spanish language. Voice remote: Your Xfinity Voice Remote understands English and Spanish. Use voice command in the language of your choice to change channels, search for shows, get recommendations and more. The Voice Remote even responds to popular phrases and quotes to help you find the entertainment you love even ... Turn off your close captions by talking to your remote. Here's a video how to use the Comcast Xfinity X1 voice remote to turn off close caption.Step 4. Use the left or right arrow buttons to disable the Closed Captioning feature in the cable box. References. Tips. Writer Bio. Closed captioning is an on-screen textual translation of a video's audio component. Closed caption descriptions can be turned on or off by the viewing audience through the viewers TV set or cable box.Use your Fire TV remote or Fire TV App. Press the “Menu” button. Choose “Subtitles and Audio.”. Then choose the “On” option under “Subtitles and Captions.”. If you want to turn off the subtitles, go back to the “Subtitles and Audio” and after you select the subtitles you’re currently using, select “Off”. The menu also ...Hit 0 (zero) to change the style of the captions. Turn on your Sanyo TV. Point the remote at it and press the Captions button. Press 0 until you have a format you’re comfortable with. You should see a message that says ‘Captions On’ and then ‘Captions Off’ after pressing the Captions button on the remote.

Jan 22, 2023 · 1.4K Messages. @DannieRachel Thank you for letting us know you are experiencing issues with closed captioning. Have you tried to toggle the closed captioning off and on to see if that helps fix the issue? I no longer work for Comcast. 1 year ago. 0. Start Here. Closed caption is set to "On" but keep turning theselves off. They used to work fine. 99. 42K views 1 year ago. In this video I show you how to turn Closed Captioning on and off on the Xfinity X1 TV Box. I show you how to get to the accessibility settings menu and turn...Phone or tablet Computer TV device. To change subtitles, closed captions, or audio: Start watching something and then pause playback. Choose the Audio and Subtitles icon . Do one of the following: Subtitles: Under Subtitles, choose a language or Off. Closed captions: Under Subtitles, choose a caption language (e.g., English - CC) or Off. Turn off your close captions by talking to your remote. Here's a video how to use the Comcast Xfinity X1 voice remote to turn off close caption.

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Jun 7, 2021 · 3 years ago. Okay, so I hit the pause button and then the down arrow. Works with other on demand and streaming channels. Peacock still doesn't work by this method. I have tried hitting the center button on my xf1 remote and then using the left arrow. I have tried pause and using the left arrow. Recent closed captioning was somehow turned on - just for Xfinity. Given the steps involved (going to the gear, accessibility, etc), it seems like it’s a system malfunction. We’ve tried multiple times to turn it off, but that option doesn’t appear. We’ve made a number of changes to try and get rid of or minimize it including setting the ...Step 4. Use the left or right arrow buttons to disable the Closed Captioning feature in the cable box. References. Tips. Writer Bio. Closed captioning is an on-screen textual translation of a video's audio component. Closed caption descriptions can be turned on or off by the viewing audience through the viewers TV set or cable box.Comcast has revealed a plan to fix its customer service problems, including a credit to your account if a technician shows up late. By clicking "TRY IT", I agree to receive newslet...Press the Down button. The closed captioning may be a hidden menu at the bottom of the screen. Pause the video. If you see the letters “CC” on the right side of the screen, go there to toggle the closed captioning off. Press the Options button, which has three horizontal lines. In some apps, this opens a menu with an option for Subtitles.

To turn off closed caption: Start playing the video. Press the Menu button on your Fire TV remote or the Fire TV App. Select Subtitles. Select the Off button under Subtitles. Select from the options on-screen to turn captions off. Tip: You can set preferences for the way subtitles display, including text size and style, when enabling the …In today’s digital age, streaming platforms have become a primary source of entertainment for many people. With a plethora of options available, it’s essential for streaming servic...Step 4. Disable closed captioning. From the closed caption sub-menu, find the option labeled "CC Off," "Disable Closed Captioning" or any variation of these titles. Once you select this option, you can exit the menu, and closed …Apr 11, 2023 · Turn Captions On or Off Using the X1 Accessibility Settings Menu. To access Accessibility Settings: 1. Press the B key on your Xfinity remote to reach Accessibility Settings. 2. Press OK to toggle Closed Captioning On or Off. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and ... But again, every time we open a new channel/program within Xfinity Stream app on Fire TV, CC starts as ON (default). We know how to turn if OFF by navigating to the icon, but we don't want to have to do that every <darn> time. There's gotta be a way to set the Xfinity on FireTV CC default to OFF but we cannot find it.Learn how to activate and deactivate Closed Captioning on Xfinity X1 box with this simple tutorial video.In this video I show you how to turn Closed Captioning on and off on the Xfinity X1 TV Box. I show you how to get to the accessibility settings menu and turn...1.4K Messages. @DannieRachel Thank you for letting us know you are experiencing issues with closed captioning. Have you tried to toggle the closed captioning off and on to see if that helps fix the issue? I no longer work for Comcast. 1 year ago. 0. Start Here. Closed caption is set to "On" but keep turning theselves off. They used to work fine.After this epic, torturous Comcast support call that went viral, getting better customer service has taken the limelight. You'll probably get better customer support if you go see ...

But again, every time we open a new channel/program within Xfinity Stream app on Fire TV, CC starts as ON (default). We know how to turn if OFF by navigating to the icon, but we don't want to have to do that every <darn> time. There's gotta be a way to set the Xfinity on FireTV CC default to OFF but we cannot find it.

Here’s how it works: When the video on Peacock TV starts playing, press the Menu button on the remote. When the video playback options appear, navigate with the remote to Subtitles. Choose the ...I’ve searched all over for a fix and I’ve read previous posts on this, but I’m not seeing a solution posted. The closed captions keep turning off when I watch DVR recordings and in the Max app. I have ccs turned on both for my cable box and for Max. The xfinity chat bot offers no help and stonewalls.The recent change to the Peacock app which introduced profiles, appears to have turned on closed captioning by default and I cannot turn this off. Please provide EXACT instructions to turn this of...Have you tried backing out of all apps, go to settings, go to device care, manage storage, select the infinity app, clear cache. Then go back into the Xfinity app and start a program. CC is defaulted to on, so pause the program and at the bottom of the screen arrow over to cc, turn it off. The rest of the programs started without cc on. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies. Click the CC icon or select the Setting ( gear icon) button. Select the Captions option. Choose a CC track from the list. Click on the Options to adjust how closed captions appear on your screen. As with the phone, just repeat the above to turn off closed captions if you no longer need them on the web.So today, we’re making a series of American Sign Language (ASL) tutorial videos available across each of our platforms – including X1, TV Go on the web and the Xfinity TV mobile app – that provide details about how to turn closed captioning on and off. These videos feature Deaf individuals – not actors or ASL interpreters – who explain …To turn the subtitles or closed captioning on or off on your Peacock iPhone app, make sure to follow the steps below: Open the Peacock app and click on a show or movie to watch it. Using your finger, gently pull up to see the playback options at the bottom. Click on the icon named “text bubble,” which is, in this case, the subtitles button.

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Learn how to activate and deactivate Closed Captioning on Xfinity X1 box with this simple tutorial video.Closed Captions & Subtitles – BritBox. BritBox. Getting Started. Closed Captions & Subtitles.4 years ago. This is also happening to me on my TV. Closed Captioning is set to ON under device preferences but still turns off. I end up having to go to the bottom of the screen and selecting CC again to turn it on. Started a few weeks ago. Very annoying. Step 4. Use the left or right arrow buttons to disable the Closed Captioning feature in the cable box. References. Tips. Writer Bio. Closed captioning is an on-screen textual translation of a video's audio component. Closed caption descriptions can be turned on or off by the viewing audience through the viewers TV set or cable box. There is no "OK" button to exit the feature. Selecting exit just zaps you out of the movie and when you go back in the subtitles are still on. Waiting for the selction to return to the movie does not work as it just stays on for minutes. Very annoying. Any idea of why this is happening would be most appreciated.Step 3. Press the right arrow key to display the track language options. The available options are "English" and "Spanish." English is the primary language for audio tracks, but "Spanish" is default for all SAP audio tracks. Highlight "English," and then press "OK/SEL" to disable the SAP audio.Launch the content you would like to watch. Pause the content to make the navigation bar appear. Click up on your remote and then click right to the text bubble icon that says "Audio & Subtitles". Then select the subtitle option you would like to use. You may have to click a button to select this choice and allow 30 seconds for the subtitles to ...Open the Acorn TV app. Select a TV show or film and start playing. Select the CC icon in the upper left corner. Turn captions on or off. You can also control captions from the Home screen by selecting the “Settings” menu (the three dots in the top right corner) and checking or unchecking the “Global Closed Captioning” option.When the video starts playing, if you are on a desktop, click the "CC" icon at the bottom of the video. This will turn on the captions. If you are on a mobile device, then at the top of the video, tap "CC" to enable closed captions. To disable the captions, simply tap the "CC" icon again. And that's it.Opening [Caption] in Settings. Captioning in [2022 webOS22] Press the button on the TV remote and select [All Settings] → [General] → [Accessibility] → [Closed Caption] → [On]. 1. Turn on the TV and press the [Settings] button on your TV remote. Select [All Settings] in the [Settings] menu. 2. Select [General] and then [Accessibility].On a Samsung TV, captions can be turned on or off easily in a few steps. To start, use the directional pad on the TV remote and select ' Settings .'. Now go to the ' General ' menu and then choose ' Accessibility .'. Finally, go to ' Caption Settings ' and then select ' Caption ' to turn the feature on or off.3 years ago. Okay, so I hit the pause button and then the down arrow. Works with other on demand and streaming channels. Peacock still doesn't work by this method. I have tried hitting the center button on my xf1 remote and then using the left arrow. I have tried pause and using the left arrow. ….

Press the Home button on your remote control and then head to Settings. Navigate to All Settings. Choose Support then Device Care. Select Manage Storage. Choose the Xfinity stream app then View Details. Here you can Clear Data and Clear Cache for the chosen app. I am an Official Xfinity Employee.Learn how to activate and deactivate Closed Captioning on Xfinity X1 box with this simple tutorial video.I'm glad you asked this question, it's incredibly important to be able to see the closed captions! This link explains how to customize them, including the font size. I hope that helps! 1. CCOtariG. • 3 yr. ago. This post was marked as solved. Should you experience further issues, please create a new post.1 Click the Xfinity button. Highlight Settings (the gear icon) and press "OK". 2 Highlight"Accessibility Settings" and hit "OK" button. 3 Highlight Closed Captioning. Press "OK" to toggle the feature to "On" or "Off". 4 Choose "Exit" if everything is done. You should change the channel and trigger the changes.Choose the Audio and Subtitles icon . Do one of the following: Subtitles: Under Subtitles, choose a language or Off. Closed captions: Under Subtitles, choose a caption language (e.g., English - CC) or Off. Audio: Under Audio, choose a language (to turn off narration, choose your preferred language). Press the back button to save your changes.On the website: Play a video with subtitles enabled, then click the speech bubble icon > Click off . In the app: Play a video with subtitles enabled, then press the menu button on your remote > Subtitles > English [CC] > Off . If subtitles don’t stay off permanently (although they should), logging out of the Amazon site or reinstalling the ...- Press the "CCD" button on the Insignia remote control; this is the fastest way to access the closed-caption settings. Press the button repeatedly to select one of the available captioning options, including turning them on or off.Nov 27, 2022 ... Hi this is Meet Brandon. In this video I show you How to Turn Off the Annoying Voice Guidance on Xfinity Flex in a few easy steps!Hello LisaStapleton1, I will be happy to help you solve this problem. To deactivate or activate the subtitles from the computer. Click Settings.Turn Captions On or Off Using the X1 Accessibility Settings Menu. To access Accessibility Settings : Press the B key on your Xfinity remote to reach Accessibility Settings. Press OK to toggle Closed Captioning On or Off. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and formatting). How to turn closed captioning off xfinity, While watching a streaming movie, etc., press the select button on remote. You will see a command line under picture. Select the CC icon to turn "On" or "Off" for closed captioning. 0., 3 years ago. Okay, so I hit the pause button and then the down arrow. Works with other on demand and streaming channels. Peacock still doesn't work by this method. I have tried hitting the center button on my xf1 remote and then using the left arrow. I have tried pause and using the left arrow., If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then ..., Recent closed captioning was somehow turned on - just for Xfinity. Given the steps involved (going to the gear, accessibility, etc), it seems like it’s a system malfunction. We’ve tried multiple times to turn it off, but that option doesn’t appear. We’ve made a number of changes to try and get rid of or minimize it including setting the ..., Hit 0 (zero) to change the style of the captions. Turn on your Sanyo TV. Point the remote at it and press the Captions button. Press 0 until you have a format you’re comfortable with. You should see a message that says ‘Captions On’ and then ‘Captions Off’ after pressing the Captions button on the remote., 3 years ago. Okay, so I hit the pause button and then the down arrow. Works with other on demand and streaming channels. Peacock still doesn't work by this method. I have tried hitting the center button on my xf1 remote and then using the left arrow. I have tried pause and using the left arrow., Fire TV and Fire Tablet. Open Settings (gear icon) in the Amazon Fire system. Go to Accessibility, then select Closed Caption. Caption appearance settings for text, text background, and window background are available. Microsoft Xbox. Open Settings in the Xbox system. Go to Ease of Access, then select Captioning., 24.6K Messages. 4 years ago. @l_gregory2011 wrote: That is what I am saying. The closed caption on the gear setting is being automatically turned on. I have to turn it off for each show. See the next reply form Metro11. It did not happen until that last IOS app update. That is why I think it is a bug in the app., From ARPA to Comcast and Progressive, there are up to $25K in grants available now for small businesses in communities across the country. One of the many benefits of grants is the..., Have you tried backing out of all apps, go to settings, go to device care, manage storage, select the infinity app, clear cache. Then go back into the Xfinity app and start a program. CC is defaulted to on, so pause the program and at the bottom of the screen arrow over to cc, turn it off. The rest of the programs started without cc on., Customer: My TV which has Xfinity and as a member of Amazon prime Thursday Night Football is shown but it has captions of all the play by play announcers which I do not need and interferes with viewing Technician's Assistant: Have you tried accessing the settings or options menu on the device or platform you're using to watch the game broadcast?, 4 years ago. This is also happening to me on my TV. Closed Captioning is set to ON under device preferences but still turns off. I end up having to go to the bottom of the screen and selecting CC again to turn it on. Started a few weeks ago. Very annoying., Feb 7, 2019 ... For the hearing impaired, learn how to turn closed captioning on and off on your TV and where you can find other TV and remote-related ..., Fire TV and Fire Tablet. Open Settings (gear icon) in the Amazon Fire system. Go to Accessibility, then select Closed Caption. Caption appearance settings for text, text background, and window background are available. Microsoft Xbox. Open Settings in the Xbox system. Go to Ease of Access, then select Captioning., Farmers Telephone Cooperative. Turn off your close captions by talking to your remote. Here's a video how to use the Comcast Xfinity X1 voice remote to turn off close caption., Turn Captions On or Off Using the X1 Accessibility Settings Menu. To access Accessibility Settings: 1. Press the B key on your Xfinity remote to reach Accessibility Settings. 2. Press OK to toggle Closed Captioning On or Off. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and ..., To turn off closed caption: Start playing the video. Press the Menu button on your Fire TV remote or the Fire TV App. Select Subtitles. Select the Off button under Subtitles. Select from the options on-screen to turn captions off. Tip: You can set preferences for the way subtitles display, including text size and style, when enabling the …, Press the Pause or Volume Up button. If this is a problem with the TV's Closed Caption settings, pausing or adjusting the volume will make the box disappear momentarily. Try a different Closed Captioning setting. Turn on Closed Captioning, wait for a commercial that does not support Closed Captioning; then turn it off., Access to the Xfinity Stream portal. Method 1: Turning Closed Caption On or Off While Watching a Program. Direct Toggle Using Keyboard. While watching a …, May 24, 2019 · Select Closed Captioning and press OK to enable it. Select Closed Captioning Options to edit text. Select Exit to close the menu. Like most CC systems, the Xfinity X1 allows you to control some closed captions by changing text size, the color, spacing and style. , Use your Fire TV remote or Fire TV App. Press the “Menu” button. Choose “Subtitles and Audio.”. Then choose the “On” option under “Subtitles and Captions.”. If you want to turn off the subtitles, go back to the “Subtitles and Audio” and after you select the subtitles you’re currently using, select “Off”. The menu also ..., Apr 2, 2024 · Hey there, user_3j6ncs, thanks for reaching out through Xfinity Forums regarding your Xfinity Stream app. We want to ensure that the Close Captions are not on if you do not need them. We want to ensure that the Close Captions are not on if you do not need them. , Same problem I've been trying to figure out for a week on 2 Samsung tvs. Very frustrating. In the accessibility settings there is no option to turn off/on for closed captioning, only for audio description. Looks like they took the option out. If I use the Xfility TV box on another tv it gives an off/on option for closed captioning., Hi this is Meet Brandon. In this video I show you How to Turn Off the Annoying Voice Guidance on Xfinity Flex in a few easy steps! Trust me you will thank me..., Turn TV Box off and leave the TV on. Use the Xfinity remote control or TV box to press MENU. Use the down arrows to navigate to CLOSED Captioning. To enable subtitles, press the right arrow. DIRECTV: Press INFO on the remote control of your DIRECTV. Choose or CC from the screen. Select Subtitles., Have you tried backing out of all apps, go to settings, go to device care, manage storage, select the infinity app, clear cache. Then go back into the Xfinity app and start a program. CC is defaulted to on, so pause the program and at the bottom of the screen arrow over to cc, turn it off. The rest of the programs started without cc on., Turn Closed Captioning On and Off on Your HD TV Adapter; Which TV Boxes Support Closed Captioning? Accessibility Features in the Netflix App on Xfinity X1; Xfinity Flex Accessibility Options; Set Accessibility Options with the Xfinity Stream Portal; Accessibility Options in Xfinity Stream App for Apple Devices; Accessibility Options in the ..., Dec 13, 2023 · Having to turn off the closed captioning every single time is not a huge annoyance, but it seems like a simple enough app bug that a competent company would be able to fix it within 2 months. Maybe they could also fix the problem that about once every 20 times we turn on the TV the Xfinity Stream app hangs forever, or sometimes for about 10 ... , In today’s digital age, accessibility is key when it comes to entertainment. Closed captioning has become an essential feature for many viewers, allowing them to fully enjoy their ..., Go to On Demand and click on "HBO Max app is now on X1" Wait a while and when a movie or whatever shows up, click to the left of the screen. You will see a black vertical bar with settings at the bottom. Click on that and then on Closed Captions at the top of the screen. Now you'll get options for those captions: size, color, etc., How to turn off closed caption, Phone or tablet Computer TV device. To change subtitles, closed captions, or audio: Start watching something and then pause playback. Choose the Audio and Subtitles icon . Do one of the following: Subtitles: Under Subtitles, choose a language or Off. Closed captions: Under Subtitles, choose a caption language (e.g., English - CC) or Off., Why hasn't xfinity taken care of the Closed Captioning problem on the Hallmark Channel? It's been days for us and months for some others.. We are paying a fortune for your services. If we don't pay our bills, you turn off our service, but we lose our captioning on a channel and we're being ignored. It IS NOT my TV.